Provide Support Description
Provide Support is a US company founded in 2003 that offers live chat software for websites. Businesses add a chat button or proactive invitation to their site, and operators answer visitors from desktop, web or mobile apps, with features such as canned responses, file transfer, visitor monitoring, chat routing and offline messages. Automatic chat translation lets operators and visitors talk in different languages, and chat history and reports help measure support quality. The service integrates with common website platforms and supports many languages. The company has also introduced Virola Messenger for team communication. Plans are subscription-based with a free trial. For affiliates, Provide Support suits small business, ecommerce and customer service content, as well as web agencies. The official programme pays recurring commission for every new customer referred, with a long cookie.
Some of Provide Support's features
- Website live chat
- Proactive chat invitations
- Automatic chat translation
- Canned responses and file transfer
- Visitor monitoring
- Desktop, web and mobile apps
Provide Support's Referral Program
Provide Support runs its affiliate programme in-house and gives affiliates 30% of each payment made by customers they refer, according to the official page, with no minimum payout. The cookie is listed at 360 days, and payouts are made by PayPal or as service credit.
