CloudTalk Description
CloudTalk is a cloud-based call centre platform founded in 2016, with roots in Slovakia and offices in the United States. Sales and support teams use it to make and receive calls from a computer or mobile app with local phone numbers in many countries, smart call routing, IVR menus, call queues and a power dialler for outbound campaigns. Calls are logged automatically in CRMs and help desks such as HubSpot, Salesforce, Pipedrive and Zendesk. AI features transcribe and summarise conversations, analyse sentiment and run voice agents that answer calls, qualify leads, book appointments or follow up on unpaid invoices. Supervisors use real-time dashboards and call monitoring to coach agents. A free trial is available. For affiliates, CloudTalk suits sales and customer service content, VoIP comparisons and SaaS reviews. The official programme pays up to 25% of monthly recurring revenue for life.
Some of CloudTalk's features
- Cloud phone numbers in many countries
- Call routing and IVR
- Power dialler
- CRM and help desk integrations
- AI voice agents
- Call analytics and monitoring
CloudTalk's Referral Program
CloudTalk's affiliate programme is listed on PartnerStack and pays up to 25% of monthly recurring revenue for the lifetime of each customer, as confirmed on the official page, with a 90-day cookie. Payouts are made by PayPal, Stripe or wire transfer.
