Zendesk Description
Zendesk is a customer service platform founded in 2007 and based in the United States. Companies use it to manage support tickets, live chat, phone and messaging in one place, with a help centre for self-service answers. Its AI agents can resolve common requests from start to finish, and reporting tools show service quality and response times. A marketplace of more than 1,800 apps and integrations connects Zendesk to other business systems. For affiliates, Zendesk suits SaaS reviews, customer experience blogs and comparisons of help desk software. Commissions are recurring for the first year, which rewards referrals of long-term customers. Zendesk targets businesses of all sizes, but its pricing and feature set suit growing teams and larger companies more than very small businesses. Plans include a free trial, and partners often see better results with content that explains setup, integrations and migration from other help desks. Commission terms, including any minimum contract values, are set in PartnerStack and should be checked before promotion.
Some of Zendesk's features
- Ticketing across email, chat, phone and messaging
- AI agents for automated resolution
- Help centre for self-service
- Reporting and analytics
- Marketplace with 1,800+ integrations
Zendesk's Referral Program
Zendesk's affiliate programme is listed on PartnerStack with a 15% recurring commission for the first year of each referred subscription. The cookie lasts 30 days, and payouts are made by PayPal, Stripe or wire transfer. Check PartnerStack for the current terms and any restrictions on paid search.
