Zonka Feedback Description
Zonka Feedback is a customer experience platform from India, listed as founded in 2024, that helps businesses collect and act on feedback. Companies create NPS, CSAT, CES and custom surveys and distribute them through email, SMS, websites, in-app widgets, kiosks and QR codes, then centralise responses with reviews, support tickets and other unstructured data. AI analyses themes, sentiment and urgency in real time, producing role-based insights so teams can close the loop with unhappy customers and track improvements. Integrations connect with tools such as Salesforce, HubSpot, Zendesk and Intercom, and an MCP server makes CX data queryable from AI assistants. Customers include retailers, healthcare providers and SaaS companies. For affiliates and partners, Zonka suits customer experience, SaaS and support operations content. The programme pays lifetime recurring commission.
Some of Zonka Feedback's features
- NPS, CSAT and CES surveys
- Multichannel distribution
- AI theme and sentiment analysis
- Closed-loop feedback
- CRM and helpdesk integrations
- MCP server for AI assistants
Zonka Feedback's Referral Program
Zonka Feedback's affiliate programme is listed on PartnerStack at 25% lifetime recurring commission, with a 120-day cookie. The official partner page also offers revenue share and reseller options. Payouts are made by PayPal, Stripe or wire transfer.
