Help Center Description
Help.center is a US customer support software company founded in 2019 that combines a knowledge base, an AI chatbot and a shared inbox. Businesses create a help centre at their own subdomain or custom domain, write or import existing articles in one click, and customers search it with AI that understands questions in natural language. An AI chat widget on the company's website answers questions conversationally using the knowledge base, and hands conversations over to human agents when needed. A shared inbox lets support teams manage tickets and emails together, while analytics show which questions customers ask and where content is missing. The tool is aimed at startups and small businesses that want self-service support without enterprise complexity. A free start is available without a credit card. For affiliates, Help.center suits SaaS and customer support content. The programme pays lifetime recurring commission with a second tier.
Some of Help Center's features
- Hosted knowledge base
- One-click article import
- AI search
- AI chat widget
- Shared support inbox
- Support analytics
Help Center's Referral Program
Help.center runs its affiliate programme in-house and is listed at 30% lifetime recurring commission plus 5% on a second tier, with a 30-day cookie. The listed minimum payout is $10, paid by PayPal.
